Do you offer a control panel forcloud management?
We are using our own custom built control panel for the management of your virtual private server. With our control panel, you could manage power functions of yourcloud, reinstall your operating system, upgrade and downgrade it or check for usage graphs.
Do I get root/Administator access?
Of course. On our Linuxcloud's, you receive root access and on our Windowscloud's, you receive Administrator access.
Do I get dedicated IP address?
Yes, all of ourcloud's come with a dedicated IP address by default. You could order more IP addresses as well.
Does thecloud come with a web hosting control panel?
No. Ourcloud's arrive with stock/untouched operating systems. This is just as when you install an operating system to your own computer. We do not customize anything on them and leave everything default. This way there is absolutely no bloat-ware installed on them and our customers are free to install and customize their operating systems any way they'd like.
Can I install a web hosting control panel?
Of course. You could install any software you want on yourcloud.
Which operating systems can I run on mycloud?
On Linuxcloud plans, you could choose Ubuntu, Debian and CentOS, Alma Linux or Rocky Linux. On Premiumcloud plans, you could install any Linux or BSD distro. On Windowscloud plan, you receive Windows Server 2019 Datacenter edition.
What virtualization technology do you use?
On Linuxcloud, we use Virtuozzo. On Premiumcloud, we use KVM/qemu. On Windowscloud, we use Hyper-V.
Can I run Docker?
Sure. Docker is fully supported on all of our virtual private servers.
Are resources dedicated to mycloud?
VPS's are hosted on a shared environment, i.e: the host by definition. Your memory and disk space are solely dedicated to your virtual private server at all times. Linux and Windowscloud plans have CPU cores shared while Premiumcloud's come with CPU cores dedicated. Our in-house monitoring systems make sure that there is always available resources for you to run your applications without bottlenecks and get the best of your money. Should you require fully dedicated resources, please take advantage of our Premiumcloud plans.
Do you support OpenVPN?
All major VPN software is fully supported by our infrastructure.
Do you offer IPv6?
We do offer IPv6 in some of our locations. Should you require it, please open a ticket with us before placing your order and we'll direct you to the right plan and location.
Do you backup mycloud?
Linuxcloud and Windowscloud plans are not backed up unless a nightly backup feature purchased. Premiumcloud plans come with a nightly backup feature already included in the price. For more information regarding backups, please see Nightly Backups
Do you offer DDoS protection?
Our network is setup in a way it could easily handle small attacks. For bigger attacks, our system automatically null-routes the target IP to avoid other customers getting affected. Should you require DDoS protection, please contact us before placing your order. We highly recommend Cloudflare to take care of the DDoS protection for you.
What are your node specs?
We only utilize enterprise grade Dell servers in well built datacenters. We only use enterprise quality write intensive SSDs in our servers. All of our storage systems are configured in RAID10 to take advantage of redundancy and speed. Our servers are hand built by our experienced techs and throughfully tested before being put in production.
Do you offer a network uptime SLA?
We offer a 99.9% network uptime SLA. We have N+1 redundancy in our network and we enjoy providing near no downtime to our customers.
Do you offer a power uptime SLA?
Our power infrastructure is fully redundant and we offer 99.99% power uptime SLA.
Where are your servers located?
We have presense in Dallas, TX; Seattle, WA; Los Angeles, CA; New Jersey; United Kingdom and The Netherlands.